About Us

At XG Cell Phone Repair, we understand that our clients’ satisfaction builds our business. So, we endeavor to provide our clients with the best experience possible.

We will probably give such mind-boggling knowledge to our clients that they boast about us to everybody they know.

We have the best Tech Experts, making complicated repairs of devices look like pieces of cake.

We have the Best Customer Satisfaction Policy in Katy, Texas. In fact, we highly doubt if any of our competitors can even provide it.

Our 7 Days Money Back Guarantee stands behind every repair we perform.

And, we are quite confident about the techs and parts we use to repair your devices.

Passionate about anything, he sets his mind to, Ali “Founder” contributes to XG Cell Phone Repair as a public relations & master tech. You will find him talking just about anything, from football to car tuning or gadget care and upgrades.

He graduated from Middlesex University, London, U.K, in 2009, where he cultivated some of his best friendships, work ethic, and his professional IT tech skills.

Previously, he worked as a tech and research assistant at a highstreet cell phone company in London, the U.K, as an intern as well as various other eclectic positions that give him experience to overcome in challenging repair you have.

These and many other qualities have allowed him to work enthusiastically with our small yet the most powerful cell phone and gadget Repairing team in Katy, Texas since 2014

Choose Us
Why XG Cell Phone Repair?
Location
Locations We Serve.

You can find our shop at 1603 N Westgreen Blvd #180, Katy, TX 77449. We serve customers from neighboring cities. If you are in any of the mentioned locations, feel free to reach out to us for additional support.

XG Cell Phone Repair place picture
4.9
Based on 747 reviews
Sherlyn Cerf profile picture
Sherlyn Cerf
7 months ago
Went in to get my screen fixed, but find out it was just a temper glass that was cracked and they kept it honest instead of replacing my screen on the iPhone they just show me my temper glass was cracked
Kelly Rivas profile picture
Kelly Rivas
7 months ago
Got my old iPhone X repaired, which I needed to get my information back. This guy helped me out very helpful in Katy
Myrna Villegas profile picture
Myrna Villegas
7 months ago
I was Looking to fix my phone in Katy and I found xg cell phone repair to fix my iPhone 14 Pro Maxx, charging port for a very convenient price
Vialantha Corelli profile picture
Vialantha Corelli
7 months ago
Excellent excellent excellent experience! Highly recommend. Very professional & polite. Thank you XGR for your services. You have a new customer!
Jose G profile picture
Jose G
7 months ago
Sam did a fantastic job repairing my iPhone 13 Pro Max! I called about five different cell phone repair shops, and XG Cell Phone Repair not only offered the most competitive price amongst all the best-rated shops in the area, but was also the only shop willing to replace just the cracked glass while preserving my original OLED screen. Overall, the service was very fast, efficient, and professional. I highly recommend stopping by if you need your iPhone screen repaired. Thanks again, Sam, for all your help and great service!
Sriman profile picture
Sriman
8 months ago
I recently had my rear camera lens cap replaced at XG Cell Phone Repair in Katy, Texas, and I’m very impressed with their service. From the moment I contacted them, their response was quick and professional. They clearly explained the repair process and pricing upfront—no surprises. The turnaround time was excellent; the repair was completed exactly as promised and much faster than I expected. The price was fair and reasonable compared to other quotes I checked in the Katy area. Most importantly, the quality of work was great—the new lens looks perfect, and the phone is functioning flawlessly. If you need phone repairs in Katy, I highly recommend XG Cell Phone Repair. Honest pricing, timely service, and great communication. Will definitely return if I ever need repairs again!
Tay T profile picture
Tay T
8 months ago
Cracked my screen. I called them went in and they fixed it in less than 1 hour. And it looks just as new.
William R profile picture
William R
8 months ago
As always he never fails, I've been coming here for years this would be the 6th phone I've had to get repaired LOL extremely efficient professional always the best prices.
Pablo Pereiraa profile picture
Pablo Pereiraa
8 months ago
Went to Fix my iPhone camera and the person was very helpful fast and convenient. Also got my battery and screen replaced. They are conveniently located across from Katie furniture on N westgreen and Park row Katy .
rojan griffin profile picture
rojan griffin
8 months ago
Sam helped me out when it came to replacing my phone‘s battery. I appreciate the information and the quick help/honesty!
Steve profile picture
Steve
8 months ago
Came to fix iPad for screen, quick and easy. Took 20 min that day. The day after I came to fix my iPhone pro max screen and he end up giving me a deal with the iPad the day prior . Trust when I say my boy will get you right
Ben Coronado profile picture
Ben Coronado
9 months ago
Go to XG first! We went to multiple stores and had one store even recommended that we go to XG. You will feel satisfied with the price and overjoyed with the product. Same day turnaround for a screen and water damage repair. I will be doing all future repairs for any of my electronics at XG and will be recommending XG to everyone who needs a repair!
Meloe Gambiza profile picture
Meloe Gambiza
9 months ago
Sam has the best customer service and great prices. He made my iPhone 14 Pro Max look as good as new for an incredible price. Will be recommending him to everyone
Karen Vogel profile picture
Karen Vogel
9 months ago
Yesterday I brought my iphone in to see if my phone had any life left in it. I was in a rush and forgot I placed my phone on the top of my car and drove off. Poor phone hit the highway and was run over by several cars! I was so scared that this would cost me a lot. I have been to so many stores in my life but Sam was AWESOME! He gave the best customer service, definitely the highest quality customer service. From the moment I walked in, it felt like friends. What I really appreciate is that he’s honest and straightforward. He doesn’t try to upsell or push things you don’t need. He takes the time to explain the issue and gives you clear options without any pressure. That kind of transparency is hard to find. Plus, his prices are some of the best I’ve seen. Total cost $75 and total time dropped it off during my lunch break, 15 mins of diagnostics, he told me to give him 40 mins. I picked it up after work and could NOT believe how he made my phone look like new and now have been using it for a few days and have no issues on my phone. I am beyond pleased with the experience. The service here is wonderful and the repair time is impeccable. The pricing can’t be beat for the quality received. I wouldn’t recommend any other place if you’re in the area.
Miguel Castro profile picture
Miguel Castro
10 months ago
They were not able to help with my issue but helped me to explain what to do instead. Very nice and patient with me. Will definitely consider coming back
El Pinche Flores profile picture
El Pinche Flores
3 years ago
I want to thank you very much for fixing my Samsung S22 ultra. Was very professional and kept me up-to-date with my status on my repair. Was very honest with me about having same day service but for sure next day completed. Worked out in my favor because was done within 5 hours. 05/28/2023
Adham Elmadhoun profile picture
Adham Elmadhoun
3 years ago
Best cell phone repair store hands down! Sam is an amazing guy! Customer service is excellent, prices are amazing and quality is second to none! HIGHLY RECOMMEND! A+++
Rahul Anand profile picture
Rahul Anand
4 years ago
I’m really happy with experience with this phone repair shop. I had my iPhone repaired somewhere else and they said it has battery issue. However when I asked this shop to look what’s the issue- they said there was no issue. It was just assembling issue which might have done due to last time repair service. I’m happy now my phone is working fine. I would recommend anyone to go with any kind of phone issues. He is the right person to contact.
metalhead19999 profile picture
metalhead19999
4 years ago
They said my phone would be fixed in 30 minutes and they kept their word. The pricing is also fair. I would definitely recommend this place if you're looking for a quick repair for your phone.
alicia crawford profile picture
alicia crawford
4 years ago
I was referred to XG Cell Phone Repair by a friend and Sam fixed my s8 screen on the front and back. I am well please to with the extra time that Sam put in going above and beyond with repairing my device. I can tell he Definitely loves what he does!

No Fix – No Fee Guarantee

If we can’t fix your Device then you don’t owe us a penny!

Our fantastic No-Fix-No-Fee promise means that if we don’t resolve the problem or effect the repair, then we will not charge you. If we find the fault and quote for replacement parts etc and you request not to proceed with the work, then we wont even charge for the time spent to diagnose the problem. We think thats the most simple, honest and fair way for our customers.

Honesty and Transparency

We promise delivering vital service and to deliver it perfectly.

It is our promise to the customer that all dealing is fair and transparent.

Customer satisfaction and trust are such pillars built only through the perfect adhesive honesty and this makes us present all our business aspects openly to the client to let him take thorough look and decide for himself.

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